White Glove Service Deposit
White Glove Service Deposit
Important Notes:
-
The $100 prepaid deposit is not the final fee, but a reservation to secure the White Glove service.
-
Final charges may vary based on delivery location, special requests, or additional handling needs.
-
The White Glove service does not include old furniture removal. Please let us know in advance if you require this service.
-
Additional fees may apply for remote areas, multi-floor delivery, or special delivery conditions.
-
If White Glove Service is not selected, your order will be delivered via Standard Delivery.
White Glove Delivery Service – Prepaid Deposit $100
-
Delivery to the ground floor or first accessible dry area (e.g., garage, front porch, hallway, etc.).
-
Does not include unpacking, assembly, in-home placement, or trash removal.
-
We will notify you via email when your order is ready to ship and provide tracking details.
Service Details:
-
In-room Delivery: Furniture will be delivered to the specified room in your home, including multi-floor delivery (with prior confirmation of stairs or elevator access).
-
Unpacking & Inspection: Our team will unpack and inspect the items for damage.
-
Placement: Furniture will be placed according to your instructions.
-
Basic Assembly: Includes simple assembly (e.g., attaching legs, handles, etc.). Complex installations may incur additional fees.
-
Trash Removal: Removal of all packaging materials from your home.
Prepaid Deposit $100 Explanation:
-
$100 Prepaid Deposit: This amount is required to secure the White Glove service.
-
Final Payment: After confirming your delivery details, we will provide a final quote, and the $100 deposit will be deducted from the total cost.
-
Final Quote: The final cost may vary based on factors like delivery location, floor level, and special requirements.
Order Process
-
Choose Your Furniture
-
Select White Glove Service
-
Proceed to Checkout
-
Confirm Delivery Details
-
Floor access (stairs or elevator)
-
Special handling requests for larger or delicate items
-
Receive Final Quote
-
Final Invoice
-
Schedule Your Delivery
Contact Us
-
Email: support@yovalighting.com
Shipping & Returns (PDP Short)
We ship within the United States. Orders are typically processed in 3–5 business days. Standard shipping is free, and delivery times may vary by item and destination (some orders may ship from a U.S. warehouse or our production facility).
Returns are accepted within 30 days of delivery for eligible, unused items. To start a return, email info@manohaus.com with your order number. If approved, we’ll send return instructions and the return address by email.
View full policies:
MANOHAUS provides a 2–3 year limited warranty (see the warranty term listed on each product page). The warranty covers manufacturing defects in materials and workmanship under normal residential use. It does not cover normal wear, improper installation, misuse, modifications, or damage caused by accidents, moisture, power surges, or using incompatible bulbs/transformers.
To request warranty support, email info@manohaus.com with your order number and clear photos/videos. If approved, we’ll provide a replacement part, repair solution, or replacement (as appropriate).
Frequently Asked Questions
Can I customize this fixture?
Selected fixtures may support adjustments such as hanging length, dimensions, or finish options. Contact us before ordering to confirm availability.
Is professional installation recommended?
Yes. We recommend installation by a qualified electrician to ensure proper and safe setup.
What if I need help choosing the right size?
Send us your room dimensions, ceiling height, and placement details. Our team can help clarify sizing and installation considerations.
What is your return policy?
Eligible items may be returned within 30 days of delivery. Please review our Refund Policy for full conditions and exclusions.
Need more help?
Contact our customer support team and we’ll be happy to assist with product details, specifications, and ordering questions.