Privacy policy

Last Updated: February 3, 2026

This Privacy Policy describes how Manohaus (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from manohaus.com (the "Site").

1. PERSONAL INFORMATION WE COLLECT

We collect various types of information to provide and improve our Services.

  • Information Collected Directly from You:
  1. Contact Information: Name, shipping address, billing address, email address, and phone number.
  2. Order Information: Items purchased, cart data, and transaction history.
  3. Customer Support: Information you provide when communicating with our team.
  • Information Collected Automatically:
  1. Usage Data: IP address, device information, browser type, and interactions with our Site (via Cookies and Pixels).
  • Information from Third Parties:
  1. Data from our service providers like Shopify and payment processors.

2. SECURE PAYMENT PROCESSING & DATA PROTECTION

At Manohaus, your data security is our highest priority.

  • PCI DSS Compliance: Our store is hosted on the Shopify platform. Shopify is certified according to the Level 1 PCI DSS standard. This means our systems and network are secure, ensuring that your credit card data is handled with the highest level of protection.
  • Encryption: We use industry-standard Secure Sockets Layer (SSL) technology to encrypt all sensitive information during the checkout process.
  • No Retention of Payment Data: We do not store or have access to your full credit card information. All payments are processed directly by secure, encrypted third-party gateways (such as Shopify Payments, PayPal, or Stripe).

3. HOW WE USE YOUR PERSONAL INFORMATION

We use your information for the following legitimate business purposes:

  • Order Fulfillment: To process payments, arrange shipping, and provide invoices/order confirmations.
  • Fraud Prevention: To screen orders for potential risk or fraud, ensuring a safe shopping environment.
  • Communication: To provide customer support and notify you of order updates.
  • Marketing (With Consent): To provide you with information or advertising relating to our products, provided you have opted in.

4. DISCLOSURE AND SHARING OF INFORMATION

We share your information with trusted third-party service providers who help us operate our store:

  • Shopify: Our core e-commerce platform. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • Service Providers: Including shipping carriers (e.g., UPS, FedEx), and data analytics tools (e.g., Google Analytics).
  • Legal Compliance: We may disclose information to comply with applicable laws, respond to a subpoena, or protect our rights.
  • No Sale of Data: We do not sell, rent, or trade your personal information to third parties for their commercial purposes.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enhance your experience and analyze site traffic. You can control cookie settings through your browser. However, please note that disabling cookies may affect your ability to use certain features of the Site.

6. YOUR RIGHTS (GDPR & CCPA)

Depending on your residency, you have the following rights regarding your personal information:

  • Access & Portability: The right to request a copy of the data we hold.
  • Correction & Deletion: The right to ask us to update or erase your data.
  • Opt-Out of Targeted Advertising: You can opt-out of targeted advertising by using the links below:
  1. Facebook Advertising Settings
  2. Google Advertising Settings
  3. Digital Advertising Alliance’s Opt-Out Portal

7. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, or as required by law for tax and accounting purposes.

8. CHILDREN’S PRIVACY

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with data, please contact us to request deletion.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail, phone, or mail using the details provided below:

  • Email: info@manohaus.com
  • Phone: +1 (213) 675-7650
  • Address: 1035 Ogden St, Denver, CO 80218, United States